Why do you collect a retainer for design services?
We collect a retainer to cover the initial costs of our design services. We feel it represents a solid commitment to the design process on the part of the client, and this is necessary for success of the project. Furthermore, it shows that the client has confidence in us and our abilities, which is also important for success. If the retainer were ever to exceed the cost of the design fees, then the excess would be credited towards completion of the project, or returned to the client.
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